Tuesday, 03. 30. 2010 –
Category: T2 Communications
Is Your Customer Telling The Truth?
Dishonesty is an annoying side effect of doing business. Whether it is simply to cheat the system or because they honestly need help with a legitimate problem, unfortunately, customers lie sometimes. The argument is already won that lying is unethical, but it still occurs and in the end business must go on. As a customer service representative, it is usually not in your job description to cleanse the moral capacity of the public, but you still have to deal with dishonest customers and be able to sleep at night. Here are a few tips on how to deal with customers that refuse to tell you the truth.
Cut Them Some Slack
It is easy to take offense when you know that the…
Thursday, 03. 25. 2010 –
Category: Dial611
Even for the most news conscious of tech enthusiasts out there, the evolution of the mobile phone is increasingly difficult to follow. What once used to be a device to simply make calls, the phone has become a hub of information essential on both a personal and professional level. With mobile applications enhancing the experience even further, consumers are less interested in the phone portion of smart phones’ capabilities.
The past two years have ushered in the iPhone, the Droid, the Pre and slew of Blackberries that have changed the way we look at our phone experience. As rumors of additional phones and revolutionary platforms continue to swirl as if ready to break at any moment, the thought of actually buying one of these devices seems…
Thursday, 03. 18. 2010 –
Category: CornerWorld Corporate
DALLAS, TEXAS March 17, 2010—CornerWorld Corporation [OTCBB: CWRL] today filed its 10-Q Quarterly Report for the quarter ending January 31, 2010.
Click here to read the full report
Tuesday, 03. 16. 2010 –
Category: Enversa Companies
Dale Carnegie: Win People to Your Way of Thinking
In a previous article, “Being Friendly: A Dale Carnegie Business Solution”, the importance of being friendly was discussed from Dale Carnegie’s book, How to Win Friends and Influence People. Being friendly is part of doing good business, and winning people to your way of thinking is a great way to overcome the many barriers that can come along with doing business, too. It is not always easy to get things done when everyone has a different idea of how to approach business operations, like marketing projects, collecting on invoices, earning new clients, etc. Further, when a dispute is in place, it can be challenging to get other people to do the things you ask of them. Dale…
