The Power of Not Being Productive
Thursday, 02. 11. 2010 – Category: Ranger Wireless Solutions
If you have ever watched an episode of the television hit House, you know there is a method to the madness of Dr. House. Despite his antics to analyze, dissect and generally torment the minds of his co-workers and patients, he always seems to come away with a solution that no one else sees. Often, the solution hits him at the unlikeliest of times when his mind is far from the case at hand.
In a recent episode of the comedy The Big Bang Theory, the character Sheldon was suffering from a mental block. He tried numerous tactics, including taking a “menial” job as a bus boy (his words, not mine) to help stimulate his problem solving skills just as Einstein had once been a patent clerk. …
Lead People, Don’t Manage Them
Tuesday, 01. 26. 2010 – Category: Ranger Wireless Solutions
Why do we use the word manager? It does not seem to identify well what a person is meant to do when given a team of individuals to work with. A manager controls, handles and directs. That sounds pretty hard when what we are referring to being managed is people. The word “manager” is great when referring to the management of processes, procedures, technique, communications, relationships, etc. When referring to an individual who is made accountable for a group of people, the word “leader” seems more appropriate. People do not like to be managed, they would rather be led: given goals to achieve, techniques to learn from and follow, and review to let them know how they are doing.
Leading by example is a great way…
Improving Sales and Service by Asking Good Questions
Tuesday, 01. 12. 2010 – Category: Ranger Wireless Solutions
Imagine you are at a networking event and someone asks you what your company does. If you work in sales or customer service, you likely have a good elevator speech that you can recite. Inevitably, if the present company is willing, we go beyond the minute pitch and delve into certain nuances of our industry, the company’s history and product set we offer.
Before you know it, you have been talking for ten minutes about your company. While you have educated those around you, the likelihood that your new contacts are any closer to purchasing your product than they were before you spoke is low. In fact, they may have internally taken themselves out of consideration for your services based upon their perceptions of your business…
Comparing 3G Networks
Friday, 11. 20. 2009 – Category: Ranger Wireless Solutions
An interesting lawsuit by AT&T has been making a lot of news lately. They are suing Verizon in an effort to force them to stop airing new ads that tout a superior 3G network. While the case seems far from over, current rulings seem to be favoring Verizon; who touts having five times the 3G coverage. This debate brings to light an interesting conversation—how do you determine the best 3G network? The truth is (at least in part) in the eye of the beholder.
The term 3G is really more generic than it seems. In simple terms, 3G stands for the 3rd Generation of wireless networks. It actually describes many different technology types, from CDMA to GSM to even WiMAX. Therefore, depending on the wireless carrier you are talking…