Adopt Urgency to the Customer or Lose Out

Thursday, 06. 11. 2009  –  Category: T2 Communications

If you want new business, act fast!  Urgency to the customer is extremely important in any business.  The average American is not used to waiting for anything because we have it all at our fingertips and want it all fast.  And we get it too: fast internet, fast food, and fast answers.  Our needs require fast action from those around us because we move quickly and do not have the patience for those who cannot keep up.  We consider everything to be an urgent matter, especially when we are the ones in need.  When we need information, we want it now.  When we need help, we want it today.  We are so focused on our own immediate needs that the urgency is sometimes forgotten when…

Improve Your Business with Common Courtesy

Thursday, 06. 4. 2009  –  Category: T2 Communications

In the hustle and bustle of the business world, we are all trying to get things done faster.  The under-promise, over-deliver rule of thumb isn’t always what gets us a new customer, so we tend to over-promise and then try to deliver or over-deliver that promise.  The issue many times lies with the people we count on to help us get things done.  We are many times at the mercy of our staff and our vendors.  How do we get them to deliver for us the same way we want to deliver for our customers?  The key is in the relationship!  Business isn’t very personal these days.  However, the personal relationship is very important in the efficiency of what we do.  Many people will not…

Four Ways to Turn Pessimism into Optimism

Thursday, 05. 7. 2009  –  Category: Ranger Wireless Solutions

Wouldn’t it be nice if you could always just look on the bright side?  Some may call that unrealistic or naïve; others downright impossible.  In today’s world, with economic recessions meeting up with swine flu, you can’t help but run into things that get you down.  At the office, it is no different.  Cutbacks, layoffs and mergers all give fodder to the side of our mind that runs wild with pessimism.  But offices can’t run on pessimism without it affecting the quality of work and life that goes on in them.  So what can you do to turn the proverbial frown upside down?  It’s all about consistency.

Don’t Underestimate the Need for Connection

When things are tough, a lack of consistent connection makes it ever more difficult. …