Enhancing Cell Phone Capabilities

Thursday, 03. 25. 2010  –  Category: Dial611

Even for the most news conscious of tech enthusiasts out there, the evolution of the mobile phone is increasingly difficult to follow.  What once used to be a device to simply make calls, the phone has become a hub of information essential on both a personal and professional level.  With mobile applications enhancing the experience even further, consumers are less interested in the phone portion of smart phones’ capabilities.
The past two years have ushered in the iPhone, the Droid, the Pre and slew of Blackberries that have changed the way we look at our phone experience.  As rumors of additional phones and revolutionary platforms continue to swirl as if ready to break at any moment, the thought of actually buying one of these devices seems…

Where is Customer Service in the Future of Wireless?

Tuesday, 01. 19. 2010  –  Category: Dial611

More and more providers are jumping into unlimited or “all you can eat” packages, offering customers a security blanket against the old fear (and lucrative business model) of overage charges.  But like any competitive marketplace, there is always a desire to trump the competition.  As a result, these unlimited packages have gone from $200, to $99, to now well under $50 per month.  While consumers cheer these more reasonably priced offerings, anyone who knows business has to wonder—where are the margins?

It would be one thing if providers were not expanding their networks or improving to 3G and 4G technologies to deliver service.  But if the data overload that iPhones are delivering to AT&T are any indication, the opposite is true.  With calls, texts and data demands…

Complications of the All-Digital Age

Friday, 01. 15. 2010  –  Category: T2 Communications

With news that on Christmas Day digital books outsold print copies on Amazon for the first time ever, we have another reason to declare the 2000s as the all-digital age.  With so many electronic devices now serving as creature comforts for us, from phones to cameras to laptops and iPods, we are irreversibly connected to our digital lifestyle.  Items that used to be viewed as novelties are now as important to have on hand as our wallets, which too are now filled with electronically compliant items like credit cards.

But our digital conversion is far from over, as the experience we have is still less than perfect.  As 2010 begins, and rumors fly about the next big gadget to arrive, it is worth investigating the digital landscape and…

The 2000s: A Decade of Technology Addictions

Friday, 01. 8. 2010  –  Category: T2 Communications

As another decade comes to a close, we are given time to reflect back on those previous years.  For many, the 2000s were a decade full of highs and lows as the world continued to become increasingly more complex.  Of particular importance was our increased dependence on technology to streamline our lives, both personally and professionally.

Items that started as a curiosity for some have evolved into addictions that we would be hard pressed to remove from our daily lives.

Cell Phones: In 2000, there were 281.4 million people in the United States, and just over 97,000,000 cell phone subscribers.  Today, there are 276.6 million subscribers and to go along with 308 million people.  That’s a change of 34% of the population with phones to nearly 89%.  Now,…

« Older Entries
/tag/cell-phone/