Comparing 3G Networks
Friday, 11. 20. 2009 – Category: Ranger Wireless Solutions
An interesting lawsuit by AT&T has been making a lot of news lately. They are suing Verizon in an effort to force them to stop airing new ads that tout a superior 3G network. While the case seems far from over, current rulings seem to be favoring Verizon; who touts having five times the 3G coverage. This debate brings to light an interesting conversation—how do you determine the best 3G network? The truth is (at least in part) in the eye of the beholder.
The term 3G is really more generic than it seems. In simple terms, 3G stands for the 3rd Generation of wireless networks. It actually describes many different technology types, from CDMA to GSM to even WiMAX. Therefore, depending on the wireless carrier you are talking…
Are Wireless Phones Really About the Phone Anymore?
Monday, 11. 16. 2009 – Category: Dial611
On the legal side of telecommunications, the “duck test” is often used to describe how new technologies fit into legacy regulatory policies. When data companies unveil voice services and claim that they are data and not voice products, the argument is often made by competitors and regulators that “If it looks like a duck, swims like a duck and quacks like a duck, then it probably is a duck.”
This test is pertinent to the current state of the wireless phone industry as well. With all of the enhancements happening, the user experience is getting more and more complex. As a result, a paradox emerges. If a phone doesn’t have a key pad, doesn’t require minutes and is rarely used to make calls; is it really a…
Smart Phones Require Even Smarter Support
Tuesday, 10. 20. 2009 – Category: Ranger Wireless Solutions
With the pending release of Verizon’s Android-based phone Droid, consumers have yet another worthy smartphone to consider. As users continue to upgrade to devices that do more than just make calls, carriers too need to better position themselves for the continual integration of services that now constitute the customer experience. Unlike traditional phones, smartphones come with their own set of headaches. And for carriers of these phones, the issues all center on supporting a phone that not only does voice alone.
A More Demanding Customer
The cable industry is a great example of how a demanding customer can cause unforeseen headaches. As many stepped recently into the telecommunications arena by offering phone service, they quickly realized that offering a new service wasn’t as easy as simply adding…
The Blackberry: I Didn’t Know What I Was Missing
Tuesday, 09. 29. 2009 – Category: Dial611
It seems a new cell phone is coming out every two weeks these days, and I’ve never been one to keep up with the latest and greatest in mobile technology. Any basic phone would do because I just needed to make calls while I was on the go. The biggest reasons that I hadn’t been in the market for a new phone are because of time and expense. I didn’t want to take the time to learn how to use a new phone with all kinds of fancy features. I was sure that it would just take up more of my time when I’m already pretty busy. Plus, my old phone was in good condition. It worked, so why spend money on a new one?
My…