The Last Off-Limit Places for Cell Phones

Tuesday, 04. 28. 2009  –  Category: Dial611

The integration of cell phones into daily life has become more intrusive then ever.  What once was something that you mounted into a car is now as closely tied to someone as car keys and a wallet.  To an increasing number of people, it is even more important and has become the primary conduit for their business and personal lives.  It is part of their being.

The list of cell phone-safe environments is getting smaller and smaller.  Airlines are considering allowing them after take-off, while schools ponder the benefits or letting students bring them into classrooms.  All the while wireless networks are getting strong enough that few places now are considered out of area.

While the debate still rages on what proper cell phone etiquette means at…

Media Monetization

Tuesday, 04. 28. 2009  –  Category: Enversa Companies

How would you define digital assets? Is it the text on a webpage? The contents of an eBook? The series of images used in an online PowerPoint presentation? What about the contents of an e-mail? A digital asset is all these things and more and as 2009 evolves, digital assets become important sources of possible revenue for a company.

Many marketing companies have long suggested that a business’s website be more than an electronic brochure. Is a brochure an asset? Yes, in so much as it may intrigue a potential client enough to request more information, or to do further research. While some may argue that a brochure is a good selling tool, it’s just one of many tools that can be used, and the simple…

Effectively Using Email to Connect with Customers

Monday, 04. 27. 2009  –  Category: T2 Communications

Today’s customers rarely see their service representatives in person.  Much of their interaction is done over the phone or in emails because it’s faster to just give a call or send a quick message.  Email has become a widely accepted form of communication across all types of industries for requests, cancellations, and basic customer relations.  There are many important factors that play into communicating with the customer, including courtesy, politeness, and a positive tone.  The difference between phone or face to face and email conversations is that the professional and friendly tone has to be implied through writing, not voice inflection and facial expressions.

Grammar and Spelling Are Important
You can thank your high school English teacher for accepting nothing but perfection because grammar and spelling count…