The Danger of Being Too Connected
Monday, 09. 14. 2009 – Category: Dial611
As a society, we are more connected than we have ever been. With social networking platforms like Twitter and Facebook reaching millions of Americans, we have instant access to data. Soon, as I discussed in my previous article, that access will be mobile—making us experts anywhere, anytime. But is all of this connectivity worthwhile? Do we really need to know each piece of breaking news as it happens?
More importantly, what are we trading away for this instant access?
Deteriorating Interpersonal Communication: Let’s face it–when faced with talking with someone or sending them a message (whether via text, tweets, postings or e-mail), we increasingly choose the latter. And while we like to rationalize that it is out of politeness so as to not intrude, the result is…
To Text or Not To Text?
Monday, 08. 31. 2009 – Category: Dial611
Texting is the new way to communicate. By new, of course, I mean preferred among many. It’s rare to be in a group without seeing at least one person grab their phone from their hip and begin to type away with those speedy little thumbs. They finish and put it away, but only to grab it again within minutes to view their new message and respond again.
Texting is convenient for many reasons. It’s fast, impersonal, and it can be screened just like any other form of communication. Articles have shown that teens preferred texting over email, IM, and talking on the phone. That’s obvious by the large amounts of teens that you see continuously texting throughout the day’s activities. But it’s not only teens that…
Feedback: Important For Businesses and Beneficial For You
Tuesday, 07. 28. 2009 – Category: T2 Communications
We will all have a time or two when we do not receive the service that we expect from a business. There will also be times when a product did not meet the standards of its price or claim. Unfortunately, many of us do not comment to the business that either provided this service or sold us this product, but we do comment to all of our friends and family about our lousy experience. Warning friends and family of a potential waste of money is not a bad thing, but businesses need your feedback if they are going to improve. For example, if there is a product that you are dissatisfied with, try to return it to the store that sold it to you and…
Improve Your Business with Common Courtesy
Thursday, 06. 4. 2009 – Category: T2 Communications
In the hustle and bustle of the business world, we are all trying to get things done faster. The under-promise, over-deliver rule of thumb isn’t always what gets us a new customer, so we tend to over-promise and then try to deliver or over-deliver that promise. The issue many times lies with the people we count on to help us get things done. We are many times at the mercy of our staff and our vendors. How do we get them to deliver for us the same way we want to deliver for our customers? The key is in the relationship! Business isn’t very personal these days. However, the personal relationship is very important in the efficiency of what we do. Many people will not…