Call Processing Made Simple

Wednesday, 07. 1. 2009  –  Category: Ranger Wireless Solutions

Call processing systems can simply be divided into two major functions, which can be described characteristically as front-end and back-end processes. By and large, call processing consists of steps that are associated with the routing and control of a call. Typical call processing is contingent upon a telephony switch that contains vendor-specific elements specialized to routing of a call, and stamps certain call detail field records with pertinent caller subscriber data to provide the call detail record with additional call intelligence for billing and reporting.

Most call processing systems employ the front-end process to retrieve and receive call detail records from a specific source. The process can then optionally reformat and edit the call detail records and assigns carrier account information to the call detail records…